Terms & Conditions

1. General

All orders via email, fax or phone are subject to final confirmation from Wine Tycoon HK.

For reference only, we shall make every effort to ensure that prices, details & sizes of products on our website & wine lists are regularly updated.

2. Prices

Prices are subject to change without prior notice & all orders are subject to the acceptance & confirmation at our sole discretion & stock availability.

Unless stated otherwise, all wines offered are in Hong Kong dollars.

3. Delivery

Our delivery schedules are from 10 am to 8 pm on Mondays to Saturdays (except public holidays).

Free delivery can normally be arranged within 3 working days within Hong Kong Island, Kowloon & New Territories for wine order exceeds HK$1,500.
Deliveries to China, Macau & outlying Islands are subject to extra charge. Please contact us for the current rates.

4. Wine Conditions/ Return

All goods sold are normally non-exchangeable & non-refundable.
The customer is requested to examine all delivered products upon delivery for any deficiencies and/or damages. Any claims must be lodged to our company and/or responsible salespersons within 24 hours of the delivery; otherwise, we shall have full discretion to reject such claims.
We do not accept returned wines that are claimed to be corked. 

5. Payment

Payment is due immediately upon receipt of invoice and/or wine delivery unless mutually agreed otherwise.
Method of payment can be by cash, cheques or direct bank transfer.

All cheques should be made payable to "Wine Tycoon Hong Kong Limited" & we may validate payment before delivery is arranged.

Bank Details: Hang Seng Bank
A/C Number: 789-235033-883

Wine Tycoon HK reserves all rights to void the invoices without prior notice in case of outstanding payment which exceeds 14 days.

6. Personal Data (Privacy) Ordinance

We have obtain your data by your previous purchase with Wine Tycoon HK; by your attendance to our tastings / dinners events; by subscribing to our mailing list, by friends referral or by meeting you in any other events.

Wine Tycoon HK will continue to provide you with news, offers, promotions, events using those data but please be assure that Wine Tycoon HK respects your privacy & will treat your contact details with greatest care & confidentiality.

If you do not wish to receive any future information from us, send us an email at sales@wine-tycoon.com or contact your individual wine consultant.